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Two Questions to Transform Your Communication Skills

Two Questions to Transform Your Communication Skills, by Ryan Hansen

You know those moments where you hear something and it immediately changes the way you think? That wave of clarity crashes over you, and suddenly it all makes sense! I call these instances "lightbulb moments," and they have marked some important realizations throughout my life.

Two years ago, I had a lightbulb moment I'll never forget.

As I was sitting in a hotel conference room in Orlando, Florida, a trainer caught my attention with this line: "Today, I am going to instantly improve your communication skills with just two questions."

Looking back, I think I rolled my eyes. Okay dude, sure you are, I thought. Let's see you impress this room of trainers...

Then the trainer explained the two questions, and my lightbulb went on.

Human Behavior is Predictable.

People are funny. There are billions of us, from hundreds of countries, cultures, races, and religions, and yet, in many ways, we're all the same.

The...

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Reflecting on Lessons and Successes from a Jam-Packed 2019

Reflecting on Lessons and Successes from a Jam-Packed 2019, by Ryan Hansen

Two weeks ago, I was in Centennial, Colorado, setting up for one of our biggest events of the year. Our team was bustling around, welcoming guests and setting out materials for the meeting portion of the day. It was a warm and sunny day at a golf course in this Denver suburb. Later, as our group took to the course for a quick golf scramble, I even managed a mild sunburn.

Wait a second. That was not two weeks ago - that was three months ago, at our Leader-Chip event in September. It sure feels like it was only two weeks ago - 2019 really is flying by! Today, in the heart of December, I'm sitting by a fireplace with a hot cup of coffee on hand and a chocolate Labrador lying across my feet (I don't mind, he's warm!).

It's easy for me to spend this time of year dreaming about our great, big plans for 2020 (trust me, they're big and they're bold). In fact, our team...

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