You know those moments where you hear something and it immediately changes the way you think? That wave of clarity crashes over you, and suddenly it all makes sense! I call these instances "lightbulb moments," and they have marked some important realizations throughout my life.
Two years ago, I had a lightbulb moment I'll never forget.
As I was sitting in a hotel conference room in Orlando, Florida, a trainer caught my attention with this line: "Today, I am going to instantly improve your communication skills with just two questions."
Looking back, I think I rolled my eyes. Okay dude, sure you are, I thought. Let's see you impress this room of trainers...
Then the trainer explained the two questions, and my lightbulb went on.
Human Behavior is Predictable.
People are funny. There are billions of us, from hundreds of countries, cultures, races, and religions, and yet, in many ways, we're all the same.
This is the third and final piece in a series from Jamie Hansen, focused on how a new leader must develop his or her communication skills in order to maximize their impact. You can find the first installment here, the second installment here, and receive the rest of the series in your inbox by subscribing to our newsletter.
Welcome back to the Leadership Toolbox! This series focuses on skills that leaders should develop in order to maximize their effectiveness. Whether you are a new or experienced leader, these skills will increase your influence as you connect with the people around you. We have highlighted four critical skills already, and we have two more to complete this list:
5. Connecting with Curiosity
Great communicators have learned, often the hard way, how assumptions can throw a conversation into a downward spiral. Our desire for efficient conversation, combined with past experience with...