Breaking News: Work sucks.
Okay, so maybe that's not exactly breaking news, and allow me to apologize for starting off on such a cheeky note. The truth is, this is a tough time for employees and employers alike. But, of course, you already know this. You've seen the headlines. Layoffs abound. Quiet Quitting. The Great Resignation.
We can unpack the causes behind each of these at another time, but the effects have been unmistakable. Employees are stressed out, and with good reason. Inflation has reduced the value of their paycheck, and childcare is harder to find than ever before. Layoffs and turnover have stripped teams of years' worth of institutional knowledge and left fewer, newer hands to do the same amount of work. In some cases, the work has even increased. Scope creep, or "quiet hiring," is becoming more and more common as managers ask their top employees to fill gaps by taking on more responsibilities without any...
I am at a loss for words this week.
The last several days have been filled with hurtful words, painful scenes on unfolding in city streets and TV screens, and challenging - but heartfelt and important - conversations with friends and family. I find myself struggling to find the words to support and lead through days like these.
If you are leading people right now, you have probably found yourself in a similar place. Every day brings a new challenge, so how can we know what our people need from us? When they look to us for leadership, will we be prepared to answer? Great leaders are forged in crisis, and we are certainly in the middle of a leadership crisis right now.
The simple truth is this: in a crisis of humanity, the solution is human values. We need to connect with each other as people, more than as coworkers. Many of us have spent careers learning and perfecting every intricacy of the modern workplace...