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Stay Constructive with Communication

Stay Constructive with Communication, by Cindy Braun

Two years ago, I worked with a company selling new construction homes. This was a significant learning curve for me, as I was working in sales in a completely new industry. Each project was a massive undertaking to pull together a diverse group of subcontractors and laborers to complete a beautiful masterpiece. I always had great respect for all of the hands and feet that worked together to achieve the end goal of a move-in-ready home.

As I worked in this role, it became clear to me that efficient communication was very important. Three different groups - the construction manager, the sales team, and the client - had to work together and agree on clear timelines to make sure nothing fell through the cracks. The stakes are sky-high when you're working on million-dollar homes, and the client is emotionally invested in the end result.

Perhaps you have managed a project with lots of moving parts and seen the need to set...

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