Alloy Solutions Leadership Blog

Got Denial about Denial? by Jamie Hansen

Most of us have likely entertained the wish that a problem or issue at home or work would go away if we just quietly avoided it long enough. It is true that avoidance can be a helpful
approach to dealing with conflict in the interest of gathering more information, allowing other parties to learn from an experience, or just giving the concern enough time to work itself out. This effective approach does come with a few important caveats. One, we may need to let other involved parties know why we’re not addressing the situation immediately, perhaps for one of the reasons above. And two, maintaining a mindset of avoiding for now, as opposed to avoiding forever is crucial in case the situation isn’t moving toward resolution. If we find ourselves in the avoiding forever lane with a particular issue, or if avoiding isn’t a proper response for the situation in the first place, that’s not effective conflict management, but...