This is the second piece in a series from Jamie Hansen, focused on how a new leader must develop his or her communication skills in order to maximize their impact. You can find the first installment here, and receive the rest of the series in your inbox by subscribing to our newsletter.
Welcome back to the Leadership Toolbox! Today, we are focusing on two additional communication skills that leaders must develop to effectively lead the people and teams around them. If you have already read Part I of this series, you know that the first two skills are Assertiveness and Listening. Leaders absolutely must possess the courage to say what needs to be said, and the patience to hear what must be heard. Next, let's examine two more communication skills for leaders:
3. Proof in Paraphrasing
I call this the drive-thru skill. Anyone can "phone it in" or act like they're listening while their mind wanders. Most of us have...